General terms of use of remontsofstroy.com

These terms and conditions govern the terms of use of remontsofstroy.com, hereinafter referred to as the "website".

The website is managed by Remont Sofstroy Group Ltd with EIK 207735816, hereinafter for short "Operator". If necessary, you can contact us through the following contacts:

E-mail: info@remontsofstroy.com

Phone: 088 289 0000

By using the Website, the user agrees to these general terms and conditions. If you do not agree with the same, you should refrain from using the Website.

  1. Intellectual Property
  • All intellectual property rights regarding the information resources and content of the website are exercised by the Operator. They are protected by the Copyright Act and related rights and any use of content from the Website without the consent of the Operator is a violation of the law, which may result in civil, administrative criminal or criminal liability.
  • In the case of copying or reproduction of information outside of the permissible limits, as well as in case of any other violation of intellectual property rights on the Operator's resources, the Operator has the right to claim compensation for the direct and indirect damages suffered in full.
  1. Limitation of Liability
  • The operator takes the necessary measures to keep the content of the Website up to date, but is not responsible for the actual up-to-dateness of the same. In this regard, the Operator is not liable for damages, including direct and indirect damages, including lost profits, that a user of the Website would incur under any circumstances related to the published content of the Website and access to it. By using the Website, users assume all risks associated therewith, including any risk to users' end devices, software or data.
  • To the extent that the content of the Website contains links to content located outside the same, the user is aware of the fact that the Operator has no control over the same and is not responsible for the consequences of activating links leading outside the Website.

The operator is not responsible for malicious actions by third parties to which the user may become subject when using the Website. The User uses the Website at his own risk.

  1. User registration
  • The operator reserves the right to provide part of the content of the Website only to users who have registered their user profile on the Website. The relevant content, limited only to registered users, should be marked as such by the Operator at any time.
  • When creating a user profile, the user agrees that the Operator will process his personal data in accordance with the rules of the Personal Data Protection Policy published on the Website.
  1. Use of the Website
  • To the extent that the Operator has provided an opportunity for users to upload content to the Website, they should not upload defamatory, uncensored, offensive, pornographic or otherwise illegal or morally objectionable content.
  • Users should use the Website in good faith, including not taking malicious actions that may affect the accessibility of content to third parties or the use of the Website in general.
  1. Others
  • The operator reserves the right to amend these general terms and conditions at its discretion, as at any moment the current terms and conditions for use of the Website will be published on the same.
  • The provisions of the current legislation of the Republic of Bulgaria apply to all matters not settled by these General Terms and Conditions.
  1. Cookie Policy

Use of cookies

"Cookies" are short text files or small packages of information that are stored by the Internet browser of your terminal device (computer, tablet, laptop or mobile phone) when you visit various sites and pages on the Internet. The main purpose of cookies is to make the user recognizable when he returns to the Website. Some "cookies" also have a more specific application, such as to remember the user's behavior on the site and facilitate the user's use of the Website. More information about how cookies work can be found on the Internet. How are cookies used on this Website? We use cookies on this Website primarily to facilitate the site's usability, improve its performance, and store information about user behavior. No personal data is stored in this process, i.e. through the "cookies" of the site, we cannot identify you as a person, which is why the Personal Data Protection Act does not apply to the collection of this information. The information collected by cookies is generally used in aggregated form for a purpose

How are cookies used on this Website?

We use cookies on this Website primarily to facilitate the site's usability, improve its performance, and store information about user behavior. No personal data is stored in this process, i.e. through the "cookies" of the site, we cannot identify you as a person, which is why the Personal Data Protection Act does not apply to the collection of this information. The information collected by cookies is generally used in aggregated form for a purpose analysis of the user behavior of the Website, which allows us to improve the functionality of the site, user paths and the content used.

Cookies may also be used for direct marketing purposes, namely to present electronic commercial messages to the user outside the Website.

What cookies are used on this Website?

Session cookies

This type of "cookies" makes it easier for you to use the site, as they store information temporarily, only within the session of the used browser. Typically, the information that is stored through them is what goods or services you have added to the cart, which pages of the site you have visited and how you arrived at certain information. These cookies do not collect information from your end device and are automatically deleted when you leave the Website or terminate your browser session.

Persistent cookies

They enable us to store specific browsing information, such as analyzing site visits, how you reached the Website, what pages you viewed, what options you selected, and where you went through this Website. Tracking this information enables us to make improvements to the Website, including correcting errors and expanding content. The storage period of this type of "cookies" varies according to their specific purpose.

Third Party "Cookies"

The Website may contain links to other sites or embedded content from other sites, for example from Facebook, YouTube, Twitter, LinkedIn, partner websites. It is possible that when you visit these sites or open their content, cookies from these websites are stored on your end device. It is these cookies that are defined as third-party cookies, and we have no control over the generation and management of these cookies. For this reason, we advise you to look for information about them and how they are managed on the respective third-party websites.

How can I manage this Website's use of cookies?

All browsers allow the management of cookies from a specially created folder on your browser. You can block the receipt of cookies, delete all or part of them, or set your preferences regarding the use of cookies before initiating a visit to our site. Please note that deleting or blocking cookies may adversely affect the functionality of our Website and therefore your user experience on it.

Turn off or block cookies

Controlling, turning off or blocking cookies is managed by your browser settings. Keep in mind that the complete prohibition of the use of all "cookies" may reflect on the functional presentation of the site, its efficiency and the accessibility of certain information.

  1. Personal data

Information about the controller of personal data:

Remont Sofstroy Group Ltd., is a company registered in the Commercial Register of the Registration Agency with EIC: 207735816, e-mail: info@remontsofstroy.com, with phone: 088 289 0000 info@remontsofstroy.com, с тел.: 088 289 0000

Grounds and purposes for which we use your personal data

We process your personal data on the following grounds:

  • The general conditions for using the Website;
  • Your express consent - the purpose is specified for each specific case;
  • If required by law;

In the following paragraphs you will find detailed information about the processing of your personal data depending on the basis on which we process it.

To fulfill a contract

We process your personal data for the needs of using the Website in accordance with the rules of the general conditions

Purposes of processing (where applicable):

  1. establishing your identity;
  2. providing the functionalities of our website

On this basis, we only process personal data in connection with the user profile you have created.

We delete the data collected on this basis 2 years after termination of the contractual relationship, regardless of whether due to expiration of the contract, cancellation or other reason.

With your consent

We process your personal data on this basis only after your express, unequivocal and voluntary consent. We will not foresee any adverse consequences for you if you refuse to process personal data.

Consent is a separate basis for processing your personal data and the purpose of the processing is stated therein, and is not covered by the purposes listed in this policy. If you give us the relevant consent and until its withdrawal or termination of any contractual relationship with you, we prepare suitable offers for you for products/services, performing detailed analyzes of your basic personal data;

Data we process on this basis:

On this basis, we may process personal data for direct marketing purposes, including data about website usage and social network profile data.

Provision of data to third parties

On this basis, we may provide your data to marketing agencies, Facebook, Google etc.

Withdrawal of consent

Consents may be withdrawn at any time. Withdrawal of consent does not affect the fulfillment of contractual obligations. If you withdraw your consent to the processing of personal data for any or all of the ways described above, we will not use your personal data and information for the purposes specified above. Withdrawal of consent does not affect the lawfulness of processing based on consent given prior to its withdrawal.

To withdraw the given consent, you only need to use our site or simply our contact details.

When we delete data collected on this basis

We delete the data collected on this basis upon your request or 12 months after its initial collection.

How we protect your personal data

To ensure adequate data protection of the company and its customers, we implement all necessary organizational and technical measures provided for in the Personal Data Protection Act.

The company has established rules to prevent abuse and security breaches, which supports the processes of protecting and ensuring the security of your data.

For the purpose of maximum security during processing, transfer and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.

Rights of Users

Each User of the site enjoys all the rights to protect personal data according to Bulgarian legislation and the law of the European Union.

The user can exercise his rights by sending a message to our email.

Each User has the right to:

  • Being informed (in connection with the processing of his personal data by the administrator);
  • Access to your own personal data;
  • Correction (if the data is inaccurate);
  • Erasure of personal data (right "to be forgotten");
  • Restriction of processing by the administrator or personal data processor;
  • Portability of personal data between individual administrators;
  • Objection to the processing of his personal data;
  • The data subject also has the right not to be subject to a decision based solely on automated processing, including profiling, which gives rise to legal consequences for the data subject or similarly affects him to a significant extent;
  • Right to judicial or administrative protection in the event that the data subject's rights have been violated.

 The user can request deletion if one of the following conditions is present:

  • Personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • The user withdraws his consent on which the processing of the data is based and there is no other legal basis for the processing;
  • The data user objects to the processing and there are no overriding legal grounds for the processing;
  • Personal data has been processed unlawfully;
  • Personal data must be deleted in order to comply with a legal obligation under Union law or the law of a Member State that applies to the controller;
  • The personal data were collected in connection with the provision of information society services to children and the consent was given by the holder of parental responsibility for the child.

The user has the right to limit the processing of his personal data by the administrator when:

  • Dispute the accuracy of personal data. In this case, the restriction of processing is for a period that allows the administrator to verify the accuracy of the personal data;
  • The processing is illegal, but the User does not want the personal data to be deleted, but instead requires the restriction of its use;
  • The Administrator no longer needs the personal data for the purposes of processing, but the User requires them for the establishment, exercise or defense of legal claims;
  • Object to the processing pending verification of whether the legal grounds of the administrator prevail over the interests of the User.

Right of portability.

The data subject has the right to receive the personal data concerning him and which he has provided to an administrator in a structured, widely used and machine-readable format and has the right to transfer such data to another administrator without hindrance from the administrator to whom the personal data data is provided when the processing is based on consent or a contractual obligation and the processing is carried out in an automated manner. When exercising the right to data portability, the data subject has the right to obtain a direct transfer of the personal data from one administrator to another, when this is technically feasible.

Right to object.

Users have the right to object to the administrator against the processing of their personal data. The administrator of personal data is obliged to terminate the processing, unless it proves that there are compelling legal grounds for the processing that take precedence over the interests, rights and freedoms of the data subject, or for the establishment, exercise or defense of legal claims. In case of objection to the processing of personal data for the purposes of direct marketing, the processing should be stopped immediately.

Complaint to the supervisory authority

Every User has the right to file a complaint against illegal processing of his personal data to the Commission for the Protection of Personal Data or to the competent court.